The primary function of leadership is to work on the leadership system—the stable structures of the organisation that influence the behavioural patterns. In this way they can guard and develop the functionality of the system as a whole.
This involves building the organisation-wide capability to discern the patterns at play, find out what drives them, and to determine strategies to guide them in the desired direction.
It's not the single success that matters, but the ability to consistently increase the likelihood of victory.
We believe that organisations need leaders who resemble detectives more than captains. This marks a significant departure from the traditional image of the heroic leader that is common nowadays — the archetypical hero leader depicted as the master of his domain, steering his ship with absolute control. In reality, he is often just ensnared by the illusion of control.
In contrast, we think that it is essential for leaders to develop a curiosity about the dynamic and organic nature of organisations more than anything else.
Therefore, what organisations really need from their leaders is an increased understanding of the workings of the organisation.